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WHEN WILL MY ORDER SHIP? After an order has been placed, it is promptly sent to our factory where we will print and ship your item(s) within 10-15 business days. Below are expected delivery times based on your location. Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates below. When your order ships you can request your tracking number via email: Support@gallery316.com US Shipping Time Estimates Shoes: 2-3 Weeks Other Products: 2-3 Weeks International Shipping Time Estimates Shoes: 2-4 Weeks Other Products: 2-4 Weeks If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase.(This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).